Thank you for shopping with us! Below you’ll find all the details about our shipping process.
1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates & Delivery Estimates
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard (MU) | 3–7 business days | Rs300.00 or FREE on orders over Rs500.00 |
| International | 7–21 business days | Rs1,000.00 |
Delivery times may vary depending on your location and external factors.
3. International Shipping
We ship internationally to select countries. International orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. These fees are your responsibility as the customer.
4. How Do I Check the Status of My Order?
Once your order has shipped, you will receive an email with a tracking number. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within the estimated time frame, please contact us at info@ay-payment.com with your name and order number.
5. Shipping Delays
While we strive to deliver your package on time, please understand that delays may occur due to high shipping volumes, customs clearance, weather, or carrier issues.
6. Returns and Refunds
Check out our Terms for more information about returns and refund